Heel caps are rubber pieces that are used to protect the heel and extend the life of your shoes. They will often wear down over time and are designed to be replaced before they wear down to the heel. Once they wear down completely, damage can be caused to the heel. it's important to get them replaced before this happens!
The 'Topy' brand that many cobblers use is very long-lasting; they’re a rubber cement compound so they’re very durable. We advise getting your cobbler to replace the heel cap on both shoes so that they match.
If you have any concerns or questions, reach out to our Customer Service team. We always want to ensure you're happy and absolutely love your shoes!