Returns & Exchanges
- I've requested some 'On Loan' pairs. What happens next?
- How do I make an on-loan request?
- What is your 'On-Loan' service?
- What if I need to return outside of the returns period?
- Do you cover return postage?
- How long do I have to return or exchange my shoes?
- What is your returns policy?
- How do I return/exchange my 'On Loan' shoes?
- Can I return a sale item?
- Can I return an item given to me as a gift?
- How do I get a refund?
- My purchase is faulty/damaged, what do I do?