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11 February 2025 02:23 Updated

We strive to get your order to you as quickly as possible!

Standard Orders: Dispatched within 24-48 business hours of placing your order.
Express Orders: Dispatched within 24 business hours of purchase.

Sale Periods
During busy sale periods, processing times may be longer due to high order volumes:

Need your order by a specific date? We recommend choosing Express Shipping to avoid disappointment.

Have more questions? Submit a request

Chat with our team any day of the week.
Available 8am-10pm

Prefer to call? We're available from:
Mon-Fri 8am-6:30pm
Sat-Sun 8am-5:30pm

Fill out the relevant form and we'll get back to you via email.

Want to chat about the fit of your shoes but can't come in-store? Schedule a time that suits you.
Available 9:30am-4:30pm