We’re so sorry to hear you’ve experienced an issue with your Bared Footwear purchase! Please take a moment to read how we classify different types of Faults and Damages here.
How to Submit a request for faulty/damaged products
- Head to our Submit a request form here
- Fill in the details and select 'Product Enquiry' as your category
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Under 'Nature of enquiry' choose 'Faulty or damaged product enquiry'
- Please also include photos of the fault within 'Attachments' to help us assess the situation and provide you with prompt resolution.
Once you've submitted your request, our Customer Service team will reach out to you via the email address you supplied as soon as possible.
Prefer to chat live or come in-store?
Reach out to us on Live Chat or if you live near a store, you're welcome to bring the item to one of our stores for assessment.